How Does A VoIP System Hold Up In A Disaster and How Do I Choose My VoIP Provider?

In Australia we have a range of severe weather conditions, which can impact our communications and take down business platforms if not carefully thought out and managed.

 

Cyclones, floods, severe storms, storm surges and other acts of nature of this type can severely impact a business by damaging equipment and communication lines, flooding premises, hindering access to and use of an existing office space, and preventing staff from accessing their workplace. 

 

Australia’s summer storm season is a good example of how we can experience unexpected weather conditions that impact us significantly by restricting access to roads, access to buildings, displacing roofs and uprooting trees, causing fallen power lines, overflowing  gutters and forcing water into roofs and walls and of course flash flooding. 

 

By choosing a reliable VOIP provider and implementing a VoIP or Voice over IP infrastructure, this can be a very important and critical business tool to ensure business continuity and minimising the impact to a business during a disaster event. Choosing a VoIP Provider that has multiple failsafe backups in place should form part of your disaster recovery plan.

 

When you choose a reputable VoIP Provider, you will enable your business to continue operating even if staff cannot physically make it into the office building as such as they can continue to work from home.

 

In the event of a major event such as a cyclone or severe storm, it is also a critical to have a reliable disaster recovery plan in place. By implementing a cloud-based VoIP solution this can assist your disaster recovery plan as you would minimise the risk of full office system failure.

 

A good cloud provider should have multiple geographically distributed data centres which have a backup plan in place using redundant servers. Therefore if one date centre is impacted and knocked offline, the other backup data centres automatically kick in and pick up the load without a seamless transition and minimal visible interruption to services. 

 

Therefore choosing a reliable VoIP Provider and VoIP Phones to service your office is critical to ensuring business continuity in the event of a natural disaster and ensuring that your business does not get adversely impacted by natures gifts to us. Contact Samsung Communications Centre today and we can assist in structuring your Disaster Recovery Plan and making sure that your VoIP provider services are reliable and minimise risk to your business.